China Valley Restaurant | Navin Foods

Privacy Policy

At China Valley Restaurant, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at www.chinavalleyrestaurant.com or use our services, including dining, online ordering, and reservations.

By using our services, you agree to the practices outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Details: Name, email address, phone number
  • Order/Reservation Details: Order history, delivery address, reservation time
  • Payment Information: Billing details (processed securely via third-party payment gateways)
  • Device & Usage Info: IP address, browser type, device type, access time, pages visited
  • Feedback/Reviews: Any information you voluntarily provide through reviews, surveys, or contact forms

2. How We Use Your Information

We use your information to:
  • Process food orders, reservations, and payments
  • Improve our services and website experience
  • Respond to your inquiries and feedback
  • Send updates about your orders or bookings
  • Offer promotions, discounts, and announcements (only if you opt-in)

3. Cookies and Tracking Technologies

Our website uses cookies and similar tools to enhance your browsing experience. These help us:
  • Understand how users interact with our website
  • Remember your preferences
  • Provide relevant marketing content
You can control cookie settings through your browser at any time.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties only when necessary:
  • Payment processors (for secure transactions)
  • Delivery partners (to fulfill your orders)
  • Legal authorities (if required to comply with laws)
All third-party services are expected to adhere to data protection standards.

5. Data Security

We implement security measures to protect your information, including:

  • Secure servers
  • SSL encryption
  • Regular security reviews
However, no method of transmission over the internet is 100% secure. We do our best to protect your data, but we cannot guarantee absolute security.

6. Your Rights

You have the right to:
  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data (where applicable)
  • Opt out of marketing communications
To exercise any of these rights, contact us at [Insert Email ID].

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors. If you believe we have unknowingly collected information from a child, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated revision date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

China valley restaurant

Kopari villege, plot cts no. 9-b, diagonally, opp. Hiranandani foundation school,

Powai, Mumbai – 400 076.

Tel.: 2570 1484, 2570 1035,4005 1474

Chinavalleyfeedback@gmail.com